RETURNS BY MAIL

Facesies will gladly authorize returns of UNWORN Merchandise within 30 days of receipt of your order.  Returned shipping will be at the expense of the customer, UNLESS the error was done by facesies.  If the error was our fault, please submit an inquiry here and someone will be in touch.  We appreciate our customers and in the end, your overall satisfaction is our top priority.

Gift Cards and Electronic Gift Cards are also final sale and cannot be returned or refunded except where prohibited by law.

 

EXCHANGES

We do not do exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time. Therefore we suggest you place a new order for the style color you want online.  
 

SUBMISSION OF YOUR ORDER

You understand that in order to submit your order, you will be required to explicitly agree to abide by the Terms of Use and the Privacy Notice contained in the Terms and Conditions section of the facesies Website. You also acknowledge that you have read, accept, and agree to abide by facesies' return and shipping policies. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws, as applicable, regarding the sale and use of any item purchased from the Website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

 

ACCEPTANCE OF YOUR ORDER

You will not be charged until your order is verified, payment has been authorized, and your order has entered the shipping process. However, facesies reserves the right to decline your order at its sole discretion, at any time, whether you have received a confirmation or your credit card has been charged. Some of the reasons your order may be declined are if the goods are unavailable; if pricing is in error, or if there are problems concerning credit or an issue of fraud is detected. We will contact you if we need more information. If your order is declined, we will credit your original method of payment for any amount charged with respect to such order. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service.

 

PRIVACY NOTICE

This privacy notice discloses the privacy practices for www.facesies.com.  This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

• What choices are available to you regarding the use of your data.

• The security procedures in place to protect the misuse of your information.

• How you can correct any inaccuracies in the information.

 

INFORMATION COLLECTION USE AND SHARING 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

YOUR ACCESS TO AND CONTROL OVER INFORMATION 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

 

SECURITY 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 301-965-0301 or via email at info@facesies.com.